Frequently Asked Questions

  • Why does a 10-year parts warranty matter when buying a new furnace or AC?

    Component failures—compressors, heat exchangers, blower motors—represent the highest repair costs over a system's lifespan. A 10-year parts warranty covers these expensive replacements, protecting you from costs that often exceed $1,500. The 2-year labor warranty included with new American Standard installations covers the service work needed to complete those repairs.
  • When should you call for emergency HVAC service instead of waiting until morning?

    Call immediately if your furnace stops working when outdoor temperatures drop below 20 degrees, if you smell gas near heating equipment, or if your AC fails during heat advisories affecting vulnerable household members. Non-emergency issues like minor temperature swings or higher utility bills can wait for standard scheduling.
  • What's the difference between HVAC repair and HVAC replacement?

    Repair addresses specific failed components—capacitors, contactors, flame sensors—while the rest of the system continues operating. Replacement becomes more practical when multiple components fail within a short period, the system is over 15 years old, or refrigerant type makes parts expensive and scarce.
  • How does Michigan winter weather affect boiler performance?

    Extended cold stretches increase boiler run time, exposing marginal components like circulators and zone valves to failure. Heating systems that cycle normally in moderate weather often reveal pressure drops, air locks, or failing pumps when outdoor temperatures stay below 15 degrees for days.
  • Can you buy furnace filters and furnace parts directly in Tecumseh?

    Garner Heating And Cooling LLC stocks furnace filters and common furnace parts at their Tecumseh shop for customers who prefer to pick up supplies directly. This works well for standard filter replacements between service visits or when you know the specific part number needed.
  • What happens during a whole house generator installation consultation?

    The consultation evaluates electrical panel capacity, fuel source options—natural gas or propane—and transfer switch placement. Generator sizing depends on which circuits you want powered during outages: essential only, or whole-home coverage. Proper installation also accounts for local code requirements and utility notification procedures.
  • Why does gas line work require licensed service instead of general handyman work?

    Gas line connections require pressure testing, proper threading and sealing compounds, code-compliant materials, and leak detection procedures that prevent dangerous failures. Licensed contractors carry insurance covering gas-related incidents and understand appliance BTU requirements that affect line sizing. Improper connections create carbon monoxide risk and potential fire hazards.
  • How do you know if your AC needs repair or if it's time to replace it?

    If repair costs exceed half the price of replacement, the system uses R-22 refrigerant that's expensive and limited, or the equipment is over 12 years old with declining efficiency, replacement makes more financial sense. Single-component failures on newer systems usually justify repair.
  • What affects the cost of duct cleaning in older homes?

    Duct layout complexity, total linear footage, number of registers and returns, and accessibility all affect pricing. Older homes around Tecumseh often have ductwork in crawlspaces or unconditioned attics that require more time to access. Homes with multiple HVAC zones or added-on sections typically have more extensive duct runs.
  • When should you schedule dryer vent cleaning?

    Schedule cleaning when clothes take longer to dry, the dryer exterior feels hotter than normal during operation, or you notice reduced airflow at the exterior vent hood. Homes with longer vent runs or multiple bends benefit from annual cleaning because lint accumulates faster in restricted pathways.
  • What does a thermostat replacement involve beyond just swapping the unit?

    Thermostat replacement includes verifying wire compatibility with your heating and cooling equipment, configuring system type settings—single stage, two stage, or heat pump—and testing call sequences to confirm proper equipment response. Smart thermostats also require WiFi setup and calibration to match your system's actual performance.
  • How does working with a family-owned HVAC company differ from a franchise service?

    Family-owned operations send the same experienced technicians who know your system history and home layout rather than rotating staff. Decisions about repair recommendations and pricing happen locally without corporate quotas. You're working directly with the people responsible for the quality of the work, not a regional call center.